Terms & Conditions

You must be 18 years of age or older to use the Seven Connect Technician Application.

Welcome to Seven Connect Technician. By accessing or using the Seven Connect Technician mobile application ("Application"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy for the Application.

The Application is designed exclusively for approved service partners (technicians, workshops, and field engineers) to receive, accept, schedule, and manage hardware and technical service bookings originated by customers on the Seven Connect website. Use is restricted to partners who have been approved by Seven Connect and, where required, maintain an active partner subscription. You agree to use the Application only for lawful purposes related to delivering services to Seven Connect customers and in compliance with applicable laws and Seven Connect policies. You must not misuse, scrape, interfere with, or disrupt the Application or its APIs.

You must provide accurate business and contact information during registration. Access to live bookings requires admin approval on Seven Connect. You are responsible for safeguarding your login credentials. Notify us immediately of unauthorized access. We may suspend or terminate accounts for false information, policy violations, fraud, or non-payment of subscription fees.

When you receive a booking request, you may accept or reject it according to Application rules. If you accept, you must set a realistic visit date and time range; the customer may receive a WhatsApp or SMS confirmation from Seven Connect. You may contact customers only for the purpose of fulfilling the accepted booking. You must not use customer phone numbers or addresses for unrelated marketing or resale of leads. Final pricing for parts, travel, or extra work beyond the base service charge is between you and the customer unless otherwise agreed in writing.

The Application processes partner data, booking data, and limited customer data as described in our Privacy Policy. By using the Application, you consent to such processing. You must treat customer information as confidential and use it only to perform the requested service.

Where a partner membership or subscription is required, the fee, tenure, and renewal terms are shown during registration, on sevenconnect.in, or in the Application before you pay. The fee is for participation in the Seven Connect physical-service booking network (partner verification, routing of customer bookings, and platform operations for the paid period)—not for sale of digital content.

All partner membership and subscription fees are strictly non-refundable. This includes fees paid for the full tenure even if you stop using the Application, your account is suspended or terminated, your partner approval is withdrawn, you receive few or no bookings, or you request account deletion. Closing or deleting your partner account does not entitle you to a refund, credit, or pro-rata return of any amount already paid. Refunds are provided only where mandatory under applicable Indian law. Failure to maintain an active membership may limit access to new bookings.

You must provide accurate workshop, schedule, and pricing information.

You must perform accepted jobs professionally and in line with applicable safety and trade standards.

Unauthorized access, sharing of login credentials, or tampering with booking data is prohibited.

You are responsible for activities under your account, including actions by your employees or subcontractors you dispatch to jobs.

The Application, Seven Connect branding, and related intellectual property are owned by Star Solutions or its licensors. You receive a limited, non-exclusive, non-transferable, revocable license to use the Application for authorized partner operations.

Seven Connect facilitates introductions between customers and independent service partners. Star Solutions / Seven Connect is not your employer and is not a party to the on-site service contract between you and the customer. The Application is provided on an "as-is" and "as-available" basis. We do not guarantee uninterrupted access or a minimum volume of bookings.

To the maximum extent permitted by Indian law, Star Solutions shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Application, customer disputes, or service performance. Our aggregate liability relating to the Application is limited to subscription fees you paid to us in the three months preceding the claim, if any.

You agree to indemnify and hold harmless Star Solutions and Seven Connect from claims arising from your services, negligence, misrepresentation, breach of these Terms, or misuse of customer data.

We may update these Terms, the Privacy Policy, or Application features at any time. Material changes will be reflected by updating the Effective Date or through in-app notice. Continued use after changes constitutes acceptance.

We may suspend or terminate your access for breach of these Terms, fraud, poor service quality, or operational reasons. You may stop using the Application at any time and may request account deletion as described in our Privacy Policy. Termination or deletion ends your right to use the Application but does not cancel any non-refundable membership fees already paid for the current or prior tenure.

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts at Guwahati, Assam, India, subject to applicable consumer protection laws.

For support, partner approval, or questions regarding these Terms:

Email: info@starsolutions.biz

Mob: +918133047257

For data access, correction, or deletion requests, contact the Data Controller at the email above.

By using the Application, you acknowledge that you have read, understood, and agreed to these Terms of Use and the Application Privacy Policy.